Akademik Məlumat İdarəetmə Sistemi
Applied Soft Computing, vol.185, 2025 (SCI-Expanded, Scopus)
The drastically developing nature of the knowledge economy and the rising need for top-notch expertise have placed tremendous pressure on college students. As higher education becomes more accessible, masses of students are enrolling in colleges, which puts additional pressure on colleges and institutions; as a result, they cannot provide adequate resources to the students. As the class size increases, many students require mental health assistance, academic guidance, and financial aid, which then puts pressure on the teachers and the facilities. This flood of students overloads the facilities, resulting in it becoming more challenging to provide attention and concern, leading many students to feel overlooked and affecting their mental health. Due to not getting timely support, students may find it challenging to handle their academic responsibilities. Moreover, the students face a heavy workload, unclear guidance, and limited resource access. The objective of this study is to develop a structured, data-driven decision-making framework for systematically evaluating and improving student mental health and academic stress-coping strategies in a college setting. To address this, a comprehensive decision-making structure, measurement of alternatives, and ranking according to the compromised solution (MARCOS) within the spherical fuzzy (SF) environment, has been applied, which evaluates the key factors causing mental health issues by comparing the ideal and anti-ideal alternatives. The novelty of the proposed approach lies in leveraging the SF framework's explicit ability to model hesitation (abstinence) alongside truth and falsity degrees, enabling more accurate representation of subjective psychological assessments compared to traditional fuzzy models. Furthermore, the method calculates utility functions corresponding to each alternative (coping technique), prioritizes the strategies, and selects the most effective intervention. The results reveal that personalized mental health plans emerged as the top-ranked coping strategy, highlighting the importance of tailored support in culturally and contextually diverse academic environments.