Resistance to change during uncertainty-perspective of covid-19: An empirical investigation into resistance management in the healthcare organizations


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Ahmad A., Chowdhury D.

Review of Applied Socio-Economic Research, vol.22, no.2, pp.5-20, 2021 (Scopus) identifier

  • Nəşrin Növü: Article / Article
  • Cild: 22 Say: 2
  • Nəşr tarixi: 2021
  • Doi nömrəsi: 10.54609/reaser.v22i2.79
  • jurnalın adı: Review of Applied Socio-Economic Research
  • Jurnalın baxıldığı indekslər: Scopus
  • Səhifə sayı: pp.5-20
  • Açar sözlər: Change, Communication, Covid-19, Healthcare, Resistance to change, Uncertainty
  • Açıq Arxiv Kolleksiyası: Məqalə
  • Adres: Bəli

Qısa məlumat

Resistance to change is widely recognized as the main reason for failure when it comes to any kind of change initiative. Despite its importance, there is still rather limited knowledge concerning the factors that trigger this behavior in the workplace. The primary purpose of this research study is to uncover the reason behind the resistance to change during uncertainty (perspective of covid-19). A mixed methodology approach was used in this research study to identify the factors that facilitate resistance management in healthcare organizations in Bangladesh. Data collection was semi-structured interviews with purposive sampling to select respondents which included top executives, human resource managers, CEOs, and line managers. To create themes and sub-themes computer software NVIVO has been used and 10 total interviews were recorded by the software. Clustered probability sampling method has been carried out for the questionnaire survey and analyzed the data with computer software SPSS. The results show that effective communication reduces the intensity of resistance in healthcare organizations. The study also revealed that resistance to change often helps to explore alternative perspectives.