The impact of the taxi service mobile applications on the financial condition of taxi companies


Akbulaev N.

International Journal of Scientific and Technology Research, vol.9, no.2, pp.2144-2150, 2020 (Scopus) identifier

  • Publication Type: Article / Article
  • Volume: 9 Issue: 2
  • Publication Date: 2020
  • Journal Name: International Journal of Scientific and Technology Research
  • Journal Indexes: Scopus
  • Page Numbers: pp.2144-2150
  • Keywords: Dispatching service, Mobile services, Online ordering service, Passenger taxi transport, Taxi, Taxi order, Taxi transportation
  • Azerbaijan State University of Economics (UNEC) Affiliated: Yes

Abstract

The article considers the impact of using taxi order mobile applications on the financial condition and activities of the entire industry. The study conducted a comparative analysis of the activities being carried out by the largest taxi mobile applications: Yandex Taxi and Uber as well as companies providing taxi transportation. The data obtained from the performed analysis formed the basis of some conclusions. In particular, some problems encountered during the activities of taxi companies were identified: a constant price reduction that displace competitors from the market, the reduction of service quality in the companies providing services via the taxi order mobile applications, and the reduction of income in companies using traditional taxi services. The Results showed that the increase in the companies' revenue generated by providing services of mobile taxi applications rising above 1000 million rubles led to a drop in the revenue of taxi companies that use traditional forms of activity. So, the main directions of the market's development connected with the provision of passenger transportation services by means of a car taxi are offered. For this purpose, there is need to integrate modern ways of doing business into the routine activities of the enterprises that are engaged in taxi transportation.