Akademik Məlumat İdarəetmə Sistemi
37th International Scientific Conference on Economic and Social Development - Socio Economic Problems of Sustainable Development, Baku, Azerbaijan, 14 - 15 February 2019, pp.1580-1589
Formation of a new model of economic development in Azerbaijan means transition from the raw material economy to the diversified economy, reduction of dependence on the oil sector and dynamic development of the service sector, including tourism. Tourism is one of the most promising and fast-growing sectors of the world economy plays an important role in providing human resources' employment, opening new jobs, thus solving social problems of the society. The goal of this article to investigate the impact of human capital on development of tourism industry. For achieving this goal, following issues are solved: statistical analysis of the current situation of tourism development in Azerbaijan is conducted; internal and external factors affecting the tourism sector are investigated; the role of human capital in the development of tourism is substantiated. The article deals with the preparation and use of tourism suggestions as a complex of knowledge and skills of individuals in human capital. The specificity of tourism is related to the fact that there is a constant mutual relationship between producers and consumers, while this demands to improve the quality of provided tourism services, to raise qualifications of the staff and to realize trainings for them. Because of exploring the lawfulness and factors affecting tourism, correlation-regression analysis is carried out, regression equations are formed and the most important factors characterizing the tourism development in Azerbaijan are determined in the article. The density of the relationship between human capital and tourism development is measured, as well as the forecast of tourism indicators is mentioned. The quality of tourism services depends on personal and professional qualities of the staff. Consequently, we can point out that, it is necessary to make sustainable investments in the development of human capital for achieving strategic goals of tourism institutions and preparing competitive tourism suggestions.