Influence of COVID-19 pandemic on the digitalisation of enterprises management


Miethlich B., Belotserkovich D., Abasova S., Zatsarinnaya E., Veselitsky O.

International Journal of Intelligent Enterprise, vol.10, no.4, pp.331-350, 2023 (Scopus) identifier

  • Publication Type: Article / Article
  • Volume: 10 Issue: 4
  • Publication Date: 2023
  • Doi Number: 10.1504/ijie.2023.133818
  • Journal Name: International Journal of Intelligent Enterprise
  • Journal Indexes: Scopus
  • Page Numbers: pp.331-350
  • Keywords: business model, digital economy, growth, innovation, strategic management
  • Azerbaijan State University of Economics (UNEC) Affiliated: Yes

Abstract

The goal of this study was to analyse changes in enterprise management among COVID-19 and create mechanism for managing digital transformation. The methodological basis of the study was represented by a terminological analysis of the concepts of automation, digitalisation, and digital transformation, the results of which were aimed at building a conceptual scheme for business digitalisation. During the research, we found out that a full-fledged and successful digital transformation is possible after the restructuring of the company’s business process management system. By comparing the outcomes of using digital platform-based business models (used in Azerbaijan, Russia, and Switzerland), the most promising one was selected to be used in the COVID-19 affected environment. The collected data suggest that regardless of the country’s digitalisation level, innovation and transformation continue to provide business-promoting aid. Utilisation of modern online platforms for doing business is proved to be instrumental for substantial digital governance advancement.